RAGUS
Introducing Service as a Software

Your AI-Powered
Workforce for
Latin America

Stop Overthinking. Start Growing.

RAGUS delivers trained virtual agents who handle legal compliance, tax automation, and customer support autonomously.

Virtual Workforce

RAGUS ENGINE

Ana

Virtual Agent

E-COMMERCE

Pedro

Virtual Agent

TRAVEL

Sofia

Virtual Agent

SUPPORT

24/7

Availability

99%

Accuracy

3x

Faster

Running a business in LATAM
Shouldn't feel like swiming against the tide

Manual Sales Processes

Flight searches, comparisons, and bookings require human agents working limited hours. Bottlenecks slow growth.

Limited Availability

Customers across time zones wait hours for responses. After-hours inquiries become lost sales opportunities.

Inefficient Pricing Strategy

Manual flight comparison wastes time. Agents miss optimal deals. Inconsistent recommendations hurt conversions.

Generic Customer Experience

One-size-fits-all service. Manual data entry creates friction. Personalization and upsells require too much effort.

You don't need better software.
You need better agents.

The New Paradigm

We Don't Sell Tools.
We Sell Results.

RAGUS is not "RAG as a Service." We're not a chatbot platform. We're a workforce provider. Our AI agents are trained specialists that execute complex professional tasks autonomously.

Traditional SaaS

RAGUS

You buy software seats
We deploy virtual workers
You do the work
We deliver completed outcomes
Generic tools
Specialized expert agents
You learn the software
You receive finished work

Meet Your New Team

Not bots. Not software. Trained professionals that happen to be digital.

Ana

E-commerce Sales Specialist

Capabilities

  • •Manages product catalog and inventory
  • •Processes orders and tracks fulfillment
  • •Provides personalized recommendations
  • •Recovers abandoned carts automatically
  • •Analyzes customer purchase patterns
Industries: Online Retail, Marketplaces
Languages: Spanish, English

Pedro

Flight Package Sales Agent

Capabilities

  • •Searches and compares flights in real-time
  • •Collects passenger data via WhatsApp
  • •Creates reservations via Amadeus GDS
  • •Processes passport OCR automatically
  • •Generates secure payment links instantly
Industries: Travel Agencies, Airlines, Tour Operators
Languages: Spanish, English

Sofia

Customer Support Specialist

Capabilities

  • •Handles WhatsApp, email, chat, voice
  • •Accesses your knowledge base via RAG
  • •Resolves 85% of queries automatically
  • •Speaks naturally with cultural context
  • •Seamlessly escalates complex issues
Industries: SaaS, Financial Services
Languages: Spanish, English

Need a Different Specialist?

Our AI workforce adapts to your industry. Contract review, invoice processing, lead qualification—if a human can learn it, we can train a virtual employee for it.

From Zero to Productive
in 15 Minutes

1

Upload Your Knowledge

Share your policies, contracts, FAQs, and databases. Our system ingests and structures everything securely.

5 min
2

Define Success Metrics

Tell us what outcomes matter. Resolved tickets? Approved filings? We optimize for your KPIs.

3 min
3

Test with Real Cases

We run your virtual employee on historical data. You review outputs. We iterate until it's perfect.

2-5 days
4

Deploy & Monitor

Your virtual employee goes live. Real-time dashboard shows every action and confidence score.

Instant
5

Scale or Adjust

Add more employees, expand to new tasks, or tune performance—without traditional hiring.

Ongoing

Built for Mission-Critical Work

Our technology stack is designed for zero-tolerance environments where hallucinations aren't bugs—they're liabilities.

Agentic RAG Architecture

Multi-agent system uses GraphRAG to understand relationships, re-rank results, and cross-verify facts.

Source Lineage

Every claim includes a direct hyperlink to the source document, clause, or regulation. Full audit trail.

Human-in-the-Loop

For ultra-sensitive tasks, every output can route through your expert for approval. Hybrid intelligence.

Private Infrastructure

Your data never trains third-party models. Hosted in São Paulo or Mexico City. LGPD & SOC 2 compliant.

Continuous Evaluation

Real-time quality monitoring. If accuracy drops below 99%, automatic alerts and rollback.

Multi-Model Constellation

We use the best AI model for each task—GPT-4o for reasoning, Claude for writing, Llama for speed.

Built for LATAM's
Complexity

Generic AI tools trained on US data fail in LatAm. RAGUS speaks your bureaucracy fluently.

💼

Sales Dynamics

  • •Relationship-driven commerce intelligence
  • •Flexible payment terms negotiation
  • •Multi-channel engagement (WhatsApp, SMS, calls)
  • •High-touch customer journey mapping
🛠️

Technical Support

  • •Real-time messaging expectation handling
  • •Regional language nuance understanding
  • •Escalation pattern recognition
  • •After-hours availability optimization
🛒

E-commerce Trends

  • •Social commerce integration (Instagram, Facebook)
  • •Cash-on-delivery workflow support
  • •Informal economy navigation
  • •Trust-building through personalized service

Common Questions

Everything you need to know about RAGUS virtual agents.

Your Competitors Are
Already Growing with AI.
Are You?

Deploy your first virtual agent today. No technical knowledge. Just results.